DOSSIER · ADOBE

Adobe Creative Cloud

receipt

First look from Germany on 2026-11-09 (stopped) · privacy policy read 2026-11-12 · terms of use read from the Internet Archive capture of 2026-08-07

ABOUIT · ADOBE CREATIVE CLOUD1/6
En 5 secondes
Adobe Creative Cloud
  • Reçu : Says it may share information with advertising or marketing partners
  • Peut demander l'accès à tes microphone
  • 19 autorisations déclarées par l'app Android
  • 27 min to read the privacy policy (6,546 words)
ABOUIT · ADOBE CREATIVE CLOUD2/6
Reçu
🧾
Says it may share information with advertising or marketing partners
CE QUE ÇA VEUT DIREC'est dans leurs propres termes, mot pour mot. Trois modèles d'IA de trois entreprises ont vérifié la citation.
CE QUE TU PEUX FAIREAppuie pour lire la phrase exacte.
quoted from their own document · checked by our jury
ABOUIT · ADOBE CREATIVE CLOUD3/6
Reçu
🧾
Says it may share information with advertising or marketing partners
CE QUE ÇA VEUT DIREC'est dans leurs propres termes, mot pour mot. Trois modèles d'IA de trois entreprises ont vérifié la citation.
CE QUE TU PEUX FAIREAppuie pour lire la phrase exacte.
quoted from their own document · checked by our jury
ABOUIT · ADOBE CREATIVE CLOUD4/6
Dans l'application
1
éléments sur toi et autour de toi que l'app peut demander au téléphone
microphone
CE QUE ÇA VEUT DIRELe fichier de l'application les liste. Ton téléphone te demande l'accord avant les plus sensibles.
CE QUE TU PEUX FAIREParamètres du téléphone → Applications → autorisations : désactive ce dont elle n'a pas besoin.
Android app 6.10.1 · εxodus Privacy, 2024-06-10
ABOUIT · ADOBE CREATIVE CLOUD5/6
Suivez l'argent · lobbying
€200K+
a year on lobbying the EU, as the company declares
D'OÙ ÇA VIENTAdobe Systems Benelux bvba declares spending between €200,000 and €299,999 in a year on lobbying the EU institutions (Dec 2023 to Nov 2024). The company's own figure, not audited.
EU Transparency Register · entry 575371411483-96 · last updated by the company on 2025-11-27
ABOUIT · ADOBE CREATIVE CLOUD6/6
La fin
C'est tout.
SANS FIL D'ACTUALITÉPas de fil infini ici. Tu as vu tout ce que nous avons sur cette app.
🌐 Français
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Jusqu'où nous avons cherché3 sur 5
Leurs propres motsFiches des storesDans l'applicationSources officiellesReçus du jury

vérifié par notre jurydéclaré par euxmesuré ou trouvé dans l'app

ABOUIT · LE REÇU
Adobe Creative Cloud
vérifié le 2026-11-12

27 minto read the privacy policy (6,546 words)
counted at 250 words a minute

ME
🧾 receipts2checked by our jury🕰️ past policy versions kept80Internet Archive
INSIDE THE APP
🧩 tracker SDKs found in the Android app file8εxodus Privacy report, Android version 6.10.1, 2024-06-10🔑 permissions the Android app declares19εxodus Privacy report, Android version 6.10.1, 2024-06-10🎙️ of them: microphone1εxodus Privacy report, Android version 6.10.1, 2024-06-10
Chaque ligne a une source.
Faits déclarés par eux ou mesurés par nous. Pas de note.
abouit.online/fair/adobe

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Receipts

Says it may share information with advertising or marketing partners

The privacy policy of Adobe Creative Cloud (version served in DE), archived on 2026-11-10, contains this sentence: "We also disclose personal information to other companies in the Adobe family and with advertising and sales partners consistent with your choices.".

Receipt page · Proof
Says it may share information with advertising or marketing partners

The privacy policy of Adobe Creative Cloud (version served in DE), archived on 2026-11-10, contains this sentence: "In some cases, in order to show you more relevant ads, we disclose with social media platforms and other advertising partners, information about actions you take on our websites and apps, such as which pages you visit and which ads you saw.".

Receipt page · Proof

Area by area

Read the details

What we checked in each of the six areas, and what we found there. Not a score: an empty area means not tested yet; "their words" means we quote their documents below but have not tested it. Planet is a seventh row of measured facts from the same first look: what the homepage weighs before any tap, and a CO2e range with its method.

Claims

not tested yet

Attention

not tested yet

Privacy

2 receipts published

terms: 11,886 words

their words, not yet tested

Planet

not measured yet

Their climate claims

Green claims and their support

  • No environmental claim found in: homepage (2026-11-09), help article (cancel) (2026-11-09), help article (close account) (2026-11-09).
  • No sustainability report or page found at: links on the homepage https://www.adobe.com/ (2026-11-09).
  • SBTi companies data (downloaded 2026-11-09): not looked up; no confirmed legal entity for this app yet.

How we read climate claims

What they say2 read · 80 archived
What they donot recorded yet
Official decisionsnone linked yet
Measured2 facts

Reaching a human

How Adobe Creative Cloud's own help pages say you can reach a person, quoted as written on the date given. We did not contact them. Not tested by us; not a score.

None documented in the 2 pages we read. Its contact page could not be read by our reader, so this says nothing about what that page offers.

Pages read: “Cancel your Adobe trial or subscription” (Cancel article · 2026-11-09 · source · SHA-256 e92201da79a8…); “Delete your Adobe account” (Close-account article · 2026-11-09 · source · SHA-256 b8e439b19647…)

Contact page: not read: its text did not reach our reader (often built by JavaScript) (page)

What the stores and its help centre say

The company's own declarations, copied as shown on the date given, with a link to the source and the hash of our archived copy. Not tested by us; not a score.

App Store (US): not read: the page was not found. 2026-11-09 · source

Google Play (US): not read: the page was not found. 2026-11-09 · source

Google Play Data safety page: not read: the site's robots.txt or the site itself refused our reader, and we never get around a refusal. 2026-11-09 · source

Cancelling, per its help centre: “Cancel your Adobe trial or subscription”. no numbered steps or menu path in the article.

2026-11-09 · source · SHA-256 e92201da79a8…

Closing the account, per its help centre: “Delete your Adobe account”. no numbered steps or menu path in the article.

2026-11-09 · source · SHA-256 b8e439b19647…

Dans l'application Android

What an independent analysis of the published app file lists for Adobe Creative Cloud (Android version 6.10.1, report of 2024-06-10). A permission says what the app can ask the phone for, not what it does with it. A newer version may differ.

8 tracker SDKs: Branch · Demdex · Facebook Analytics · Facebook Login · Facebook Share · Google CrashLytics · Google Firebase Analytics · HockeyApp

19 permissions, including: microphone RECORD_AUDIO · advertising ID AD_ID · notifications POST_NOTIFICATIONS

The other 16

ACCESS_NETWORK_STATE · ACCESS_WIFI_STATE · AUTHENTICATE_ACCOUNTS · BIND_GET_INSTALL_REFERRER_SERVICE · FOREGROUND_SERVICE · GET_ACCOUNTS · MANAGE_ACCOUNTS · MANAGE_DOCUMENTS · READ_EXTERNAL_STORAGE · READ_INTERNAL_STORAGE · READ_MEDIA_IMAGES · RECEIVE_BOOT_COMPLETED · USE_CREDENTIALS · WAKE_LOCK · WRITE_EXTERNAL_STORAGE · WRITE_INTERNAL_STORAGE

Source: εxodus Privacy report, read 2026-11-10 · SHA-256 3472854aa175…

ONE NUMBER · MADE TO SHARE
Adobe Creative Cloud: €200K+ a year on lobbying the EU
Adobe Creative Cloud: $440K in three months on lobbying the US government

Lobbying : ce que l'entreprise déclare

EU TRANSPARENCY REGISTER · 2025-11-27 · THE MAKER OF ADOBE CREATIVE CLOUD

Adobe Systems Benelux bvba declares spending between €200,000 and €299,999 in a year on lobbying the EU institutions (Dec 2023 to Nov 2024).

People it declares working on this, in full-time equivalents: 2.

Quel type de chiffre: This is the company's own declaration. The register does not audit it, and it covers everything the company does, not this app alone. EU only.

source · SHA-256 b31d2152df32…

US LOBBYING DISCLOSURE ACT · 2026-10-16 · THE MAKER OF ADOBE CREATIVE CLOUD

ADOBE INC reports spending $440,000 in three months on lobbying the US government (Jul 2026 to Sep 2026).

Quel type de chiffre: This is the company's own quarterly report under US law. It covers everything the company does, not this app alone, and only what the law counts as lobbying.

source (bulk file) · SHA-256 c0798f93706b…

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In their own words

Read the details

Whole sentences copied exactly from Adobe Creative Cloud's own documents, grouped by subject. Their words, not yet tested: this is quotation, not a finding, and no jury has looked at it. Each sentence links to the archived copy it came from.

AI TRAINING ON YOUR CONTENT
"We also don’t train generative AI models on your or your customers’ content unless you’ve submitted the content to the Adobe Stock marketplace."

terms of use · Internet Archive capture of 2026-08-07

"We will not use your Local or Cloud Content to train generative AI models except for Content you choose to submit to the Adobe Stock marketplace, and this use is governed by the separate Adobe Stock Contributor Agreement."

terms of use · Internet Archive capture of 2026-08-07

"This license does not give us permission to train generative AI models with your or your customers’ content."

terms of use · Internet Archive capture of 2026-08-07

MINIMUM AGE AND MINORS
"Cloud Content may be automatically scanned to ensure we are not hosting illegal or abusive content, like Child Sexual Abuse Material."

privacy policy · read from their site on 2026-11-12

"Adobe Express, Creative Cloud, and Document Cloud apps are available to students, including children, for educational purposes under the supervision of school personnel."

privacy policy · read from their site on 2026-11-12

"Project Aqua is an app designed for parents and guardians to use with children."

privacy policy · read from their site on 2026-11-12

"We review content that is on our servers to screen for certain types of illegal content (such as child sexual abuse material), or other abusive content or behavior (for example, patterns of activity that indicate spam or phishing)."

terms of use · Internet Archive capture of 2026-08-07

AUTO-RENEW, REFUNDS AND CANCELLING
"To fulfill a contract, or take steps linked to a contract: this is relevant where you register to use an Adobe app or website (whether paid, or as a free trial)."

privacy policy · read from their site on 2026-11-12

"If you do not agree to the amended Terms, you must stop using our Services and Software and, if applicable, cancel your subscription."

terms of use · Internet Archive capture of 2026-08-07

"When you cancel your subscription, we try to save it for some time in case you need it later, but we reserve the right to delete content."

terms of use · Internet Archive capture of 2026-08-07

"Any such postings may be removed without refund."

terms of use · Internet Archive capture of 2026-08-07

ARBITRATION AND CLASS ACTIONS
"If neither Adobe nor our dispute resolution provider resolves your complaint, you may have the possibility to engage in binding arbitration through the Data Privacy Framework Panel."

privacy policy · read from their site on 2026-11-12

"If that doesn’t work, the dispute will be decided either in small claims court or through arbitration."

terms of use · Internet Archive capture of 2026-08-07

"If any dispute related to your Claim is not resolved within 30 days of receipt, any resulting legal actions must be resolved through either small claims court or final and binding arbitration, including any dispute about whether arbitration is required for the dispute, subject to the exceptions set forth below."

terms of use · Internet Archive capture of 2026-08-07

"Nonetheless, if any portion of this class action waiver is deemed unenforceable or invalid as to a particular remedy, then that remedy (and only that remedy) must be severed from the arbitration and may be sought in court."

terms of use · Internet Archive capture of 2026-08-07

SHARED WITH OR SOLD TO
"We also disclose personal information to other companies in the Adobe family and with advertising and sales partners consistent with your choices."

privacy policy · read from their site on 2026-11-12

"We also disclose information with third parties we engage to process personal information on our behalf or when such sharing is required by law, or in certain other situations."

privacy policy · read from their site on 2026-11-12

"We will also disclose your personal information with other third-party data controllers with your consent (where necessary) or to provide any product or service you have requested (e.g., third-party integrations)."

privacy policy · read from their site on 2026-11-12

"By using our Services and Software, you authorize Adobe to transfer your personal information across national borders and to other countries where Adobe and its partners operate."

terms of use · Internet Archive capture of 2026-08-07

KEEPING AND DELETING DATA
"We delete certain personal information we collect about you when we no longer have a business reason to retain it."

privacy policy · read from their site on 2026-11-12

"Additionally, there is some personal information we need to retain even after you close your account to comply with business and legal requirements, such as personal information related to our contract and business transactions with you, which we retain for ten years after your last interaction with us."

privacy policy · read from their site on 2026-11-12

"If you do not want a Business to access, use, remove, retain, or control an account or profile, then do not use a Business email address with that account."

terms of use · Internet Archive capture of 2026-08-07

"You retain all rights to the unmodified Creative Cloud Customer Fonts."

terms of use · Internet Archive capture of 2026-08-07

"Some copies of your Creative Cloud Customer Fonts may be retained as part of our routine backups."

terms of use · Internet Archive capture of 2026-08-07

DATA COLLECTED
"This policy explains when we process personal information for our legitimate interests."

privacy policy · read from their site on 2026-11-12

"To help keep our databases current and to provide you the most relevant content and experiences, we may infer or generate information based on the information we collect or combine information provided by you with information from third party sources, in accordance with applicable law."

privacy policy · read from their site on 2026-11-12

"We collect information you provide to us (e.g., when you access and use our Services and Software) or permit us to collect (e.g., as part of a third-party integration)."

privacy policy · read from their site on 2026-11-12

"We process and store information in the U.S. and other countries."

terms of use · Internet Archive capture of 2026-08-07

"(E) We may collect information connected to your use of the Creative Cloud Customer Fonts, such as names of the Creative Cloud Customer Fonts that you upload and how you use the Creative Cloud Customer Fonts."

terms of use · Internet Archive capture of 2026-08-07

"You authorize us or our authorized vendor(s) to continue billing and charging your account for amounts owed with the information that we obtain."

terms of use · Internet Archive capture of 2026-08-07

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How this was checkedPolicy history

Watch this app

We email you when its policy changes, a receipt publishes, an official decision is linked or its first look finishes. At most one email a day. Nothing is sent before you confirm. What we store

Cancel race

Screen recordings submitted to Abouit by users who stated they show cancelling or deleting their own account. Abouit did not record them and cannot verify who made them. Screens are counted by our published method. Submitted recordings are reported evidence: never a receipt, never part of a grade.

Record your cancel

Ask them to fix it

One request per person per day; nothing about you is stored.

Company response

none yet

What we could not read

We could not read Adobe Creative Cloud's terms of use: the page builds itself with JavaScript, so our reader received an empty page on 2026-11-12. Not tested. The page we tried

Not being able to read a page is not a finding about it.

What changed in its policies

ADOBE CREATIVE CLOUD · TERMS OF USE
BEFORE · CAPTURED 2025-12-10"K-12 (Primary and Secondary) and Higher Education Additional Terms for Student Data:  https://www.adobe.com/content/dam/cc/en/legal/servicetou/Adobe-EDU-Terms-en_US-20210701.pdf"
AFTER · CAPTURED 2026-01-15"K-12 (Primary and Secondary) and Higher Education Additional Terms for Student Data:  https://www.adobe.com/cc-shared/assets/pdf/legal/servicetou/adobe-edu-terms-en-us-20251103.pdf"

Changed at some point between the Internet Archive captures of 2025-12-10 and 2026-01-15. Capture 2025-12-10 · Capture 2026-01-15

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ADOBE CREATIVE CLOUD · PRIVACY POLICY
BEFORE · CAPTURED 2025-10-08"In addition to the rights above, see Location Specific Privacy Rights and Information Notice for more information."
AFTER · CAPTURED 2025-11-09"In addition to the rights above, see Location Specific Privacy Rights and Information Notice and the US Consumer Health Data Privacy Notice for more information."

Changed at some point between the Internet Archive captures of 2025-10-08 and 2025-11-09. Capture 2025-10-08 · Capture 2025-11-09

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