FAIR
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Integritetsskyddsmyndigheten (IMY)
Official record: Integritetsskyddsmyndigheten (IMY), case "DI-2019-6696", dated 2023-06-12 on the authority's own page; respondent or addressee: Spotify AB; procedural status as of 2026-11-09: decision issued; appeal status not stated on the authority's page.
Penalty, as written: "58 000 000 (femtioåttamiljoner) kronor"
How this was checkedPolicy history
Screen recordings submitted to Abouit by users who stated they show cancelling or deleting their own account. Abouit did not record them and cannot verify who made them. Screens are counted by our published method. Submitted recordings are reported evidence: never a receipt, never part of a grade.
No receipt about Spotify yet. read — nothing found yet First look from Germany on 2026-11-09 (stopped) · privacy policy read 2026-11-12 · terms of use read 2026-11-12
Published by Spotify AB (no exact match in GLEIF).
What we checked in each of the six areas, and what we found there. Not a score: an empty area means not tested yet; "their words" means we quote their documents below but have not tested it. Planet is a seventh row of measured facts from the same first look: what the homepage weighs before any tap, and a CO2e range with its method.
not tested yet
not tested yet
not tested yet
privacy policy: 6,907 words
not tested yet
not measured yet
Green claims and their support
Spotify AB· source · SHA-256 e5c81f5da06e….
They said / They reported, from their own report
2030
In 2021, we communicated a goal of achieving net zero emissions by 2030 and have continued our efforts to identify levers to reduce our climate impact. While we remain committed to addressing climate change through our operations, we recognize that macro trends, technologies, and our operations have evolved in the years since we set this goal. As a result, we are currently evaluating this goal, including target scope, timing, and underlying methodologies.
2025
In 2025, Spotify's total GHG emissions were 202,666 metric tons of CO₂e, an increase in absolute terms of 3.9% compared to 2024.
2024
Total 202,666 100.0% 195,027 100.0%
Spotify, Equity & Impact Report 2025, linked from newsroom.spotify.com, read 2026-11-09 · source · SHA-256 067063e7d076…. Their numbers, quoted word for word with the page.
How Spotify's own help pages say you can reach a person, quoted as written on the date given. We did not contact them. Not tested by us; not a score.
Phone not offered, in their words: “Note: We currently don’t offer support by phone.”
Contact page · 2026-11-09 · source · SHA-256 5cfeba62e201…
Pages read: “Contact us” (Contact page · 2026-11-09 · source · SHA-256 5cfeba62e201…); “How to cancel Premium plans” (Cancel article · 2026-11-09 · source · SHA-256 a7f01b05eccb…); “Closing your account and deleting your data” (Close-account article · 2026-11-09 · source · SHA-256 dccade54897a…)
The company's own declarations, copied as shown on the date given, with a link to the source and the hash of our archived copy. Not tested by us; not a score.
App Store (US), as the listing showed it
2026-11-09 · source · SHA-256 324cadffc66e…
Google Play (US), as the listing showed it
2026-11-09 · source · SHA-256 6c4961cc3a60…
Google Play Data safety page: not read: the site's robots.txt or the site itself refused our reader, and we never get around a refusal. 2026-11-09 · source
Cancelling, per its help centre: “How to cancel Premium plans”. 2 steps in its longest listed path.
2 steps listed
“No option to change plan?”: 2 steps listed
2026-11-09 · source · SHA-256 a7f01b05eccb…
Closing the account, per its help centre: “Closing your account and deleting your data”. no numbered steps or menu path in the article.
2026-11-09 · source · SHA-256 dccade54897a…
What an independent analysis of the published app file lists for Spotify (Android version 9.1.94.1929, report of 2026-11-01). A permission says what the app can ask the phone for, not what it does with it. A newer version may differ.
4 tracker SDKs: Branch · ComScore · Google CrashLytics · Google Firebase Analytics
47 permissions, including: microphone RECORD_AUDIO · precise location ACCESS_FINE_LOCATION · approximate location ACCESS_COARSE_LOCATION · screenshot detection DETECT_SCREEN_CAPTURE · nearby Bluetooth devices BLUETOOTH_SCAN · nearby Wi-Fi devices NEARBY_WIFI_DEVICES · advertising ID AD_ID · notifications POST_NOTIFICATIONS
ACCESS_ADSERVICES_AD_ID · ACCESS_ADSERVICES_ATTRIBUTION · ACCESS_LOCAL_NETWORK · ACCESS_NETWORK_STATE · ACCESS_WIFI_STATE · ACCOUNT_MANAGER · BIND_GET_INSTALL_REFERRER_SERVICE · BLUETOOTH_ADMIN · BLUETOOTH_ADVERTISE · BLUETOOTH_CONNECT · BROADCAST_STICKY · C2D_MESSAGE · CHANGE_WIFI_MULTICAST_STATE · DUID_READ_PROVIDER · DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION · FOREGROUND_SERVICE · FOREGROUND_SERVICE_CONNECTED_DEVICE · FOREGROUND_SERVICE_DATA_SYNC · FOREGROUND_SERVICE_MEDIA_PLAYBACK · GET_ACCOUNTS · INSTALL_SHORTCUT · INTERNAL_BROADCAST · MEDIA_TEMPLATES · MEET_LIVE_SHARING · MODIFY_AUDIO_SETTINGS · READ_EPG_DATA · READ_EXTERNAL_STORAGE · READ_GSERVICES · READ_MEDIA_AUDIO · READ_MEDIA_IMAGES · READ_MEDIA_VIDEO · READ_MEDIA_VISUAL_USER_SELECTED · READ_PHONE_STATE · RECEIVE_BOOT_COMPLETED · SECURED_BROADCAST · USE_CREDENTIALS · WAKE_LOCK · WRITE_EPG_DATA · WRITE_EXTERNAL_STORAGE
Source: εxodus Privacy report, read 2026-11-10 · SHA-256 287189c30664…
Spotify declares spending between €900,000 and €999,999 in a year on lobbying the EU institutions (Jan 2025 to Dec 2025).
People it declares working on this, in full-time equivalents: 3.
Con số loại gì: This is the company's own declaration. The register does not audit it, and it covers everything the company does, not this app alone. EU only.
source · SHA-256 a96a4cd86edc…
Spotify USA Inc. reports spending $570,000 in three months on lobbying the US government (Jul 2026 to Sep 2026).
Con số loại gì: This is the company's own quarterly report under US law. It covers everything the company does, not this app alone, and only what the law counts as lobbying.
source (bulk file) · SHA-256 c6d9874c39a7…
Pick a style, then a format. Every card carries its date and a QR code back to this page.
Example in the loop: TikTok's record (Data Protection Commission, Ireland).
Official record: Integritetsskyddsmyndigheten (IMY), case "DI-2019-6696", dated 2023-06-12 on the authority's own page; respondent or addressee: Spotify AB; procedural status as of 2026-11-09: decision issued; appeal status not stated on the authority's page.
| Legal entity named | Spotify AB |
|---|---|
| Linked to Spotify through | its confirmed legal entity Spotify AB (confirmed by entity-gate v1 (2026-11-09)) |
| Jurisdiction | SE |
| Penalty, as written | "58 000 000 (femtioåttamiljoner) kronor" |
| Procedural status | decision issued; appeal status not stated on the authority's page |
| Decision dated | 2023-06-12 |
| Published by the authority | 2023-06-13 |
| Procedural status checked on | 2026-11-09 |
| Retrieved by us | 2026-11-09 |
| Approved for this page by | records-gate v1 (automatic: verified word for word on the authority's own site, 2 of 3 models agreed; proof stored), 2026-11-09 |
| Source | Official page archived copy SHA-256 8e6f4e7a6e04f580… |
Each case reference, date and penalty above appears word for word in our archived copy of the official page. Official decisions are context: they never change a grade.
